18 June 2018
We had a lovely time
Edgar, the other staff and the pets were very nice! They all got up extra early to make us breakfast on our final day!
4 June 2018
The hotel was out of town and the walk in was not very pleasant. However a taxi into the centre was cheap and quick.
The owner was very helpful.
11 May 2018
highly recommended Awosom hotel and staff
Edgar the owner was unbelievable. He gave us so good recommendations for activities and restaurants in Banios and the surrounding. The other staff were very welcoming and helpful. The room and the hotel were nice decorated. Breakfast was very reach and tasty and varied from morning to morning. We had a steam SPA treatment included in the hotel price.
25 April 2018
Helpful english speaking host
Very good host, most helpful Free off road parking
20 March 2018
Clean, quiet, and good value mid-range hotel
The location is fine for people with a car, but it isn't quite close enough to walk to the main Baños center. It is quieter than staying in Baños proper though. Also, the wifi did not work well.
We were most impressed with the cleanliness of the room. The sheets and towels were perfectly clean, and the bathroom and room floors were spotless. The bed was comfortable, and the room was spacious. Also, the manager Edgar and the rest of the staff were super helpful. We felt safe at night (gated parking, lobby was staffed 24/7, and the police academy is right across the street), and the breakfast was nice but basic.
11 March 2018
nice getaway with nice people
Nothing - all was good !
This is a very clean Villa with attentive people wanting to attend to all your needs to make your stay a pleasant one. Edgar is amazing and there for his guests. He introduced us to a Turkish bath, we enjoyed the stamroom and hot jaccuzi. The villa is a short drive to the center and this is exactly what we wanted to be away from the late night noise.
24 February 2018
Dirty. Smelt like cat pee. Room had cat hair around edges of the room. Bathtub was put in backwards so you couldn’t lay back in it. The spa area was a tiny cement blah space. That looks completely ghetto. Never again. Completely disappointed in booking.coms high ratings of this dump.
Staff was nice. Breakfast was good
15 February 2018
Great place to stay!!!
Edgar is a fabulous host. He provided info about places to visit, organized transportation and was always available to help. The villa is located a half hour walk from downtown, or 5 minutes by taxi. Rooms were clean and comfortable, we also used the steam room and the jacuzzi. Breakfast was delicious 😃 We had a great experience!!
28 May 2018
There are no comments available for this review.
14 May 2018
We recommend staying in a room at the front of the hotel. Our room was at the back of the hotel and there was loud music and barking dogs all night long. We were there on a weekend so maybe it’s not that loud during the week.
We loved the staff person Alexandra! She was friendly and so quick to answer questions and give tips. She made our stay very pleasant!
14 May 2018
A decent place for the price, helpful owner, breakfast was OK
Just a bit of an older place needing a bit of upgrading but still comfortable, adequate.
A nice place but showing its age a bit. Dim lighting in the rooms. Good secure outdoor parking. Helpful owner able to provide all information needed including hand-editing maps to help. Quiet location on the edge of town away from traffic and city noise.
13 May 2018
Just enough off the beaten path
Very friendly and helpful staff; best breakfast we’ve had (and includes a local treat every time)
2 May 2018
26 April 2018
Resting, incredible service
Everything was fantastic.
The service was extraordinary and was by far the best I've ever received.
27 March 2018
The owner , Edgar , was an example of an excellent host. Most responsive ever
26 March 2018
Great time in banos starting with the hotel
What made this hotel wonderful to stay at was the owner and his family. They made you feel like you were part of theirs. They made the breakfast to order in the AM and invited us for cake when we got back from a day that they helped us coordinate, including recs and taxi service. It was amazing to see everyone so proud of their city and their family! we will miss them! Rooms were large for three beds and a great view!
23 March 2018
laundry service, amazingly, they got turmeric and coffee ( old) stains out of a shirt!!! Excellent!
This is a beautiful boutique hotel. Edgar is a fantastic concierge. He arranged a private waterfall tour, a taxi ride at 5 am to Riobamba to catch an earlier bus to Cuenca, and everything we asked. The breakfast was fantastic. The bed was King size and comfy. The hotel is clean and charming. The spa services were fantastic and personal. The Pekingese dog and little cat were cute and well behaved. Contrary to a previous post, there was not one hair any where. The place was sparkling clean. The also have laund
5 March 2018
Staff are very helpful. Room is clean.
3 March 2018
The owner acts as your concierge, always available, and booked spa appointments for us. Upon arrival mapped out the restaurants he recommends. He opened the spa for us in the morning even though it is technically closed in the mornings.
24 February 2018
Best place to stay in Banos for value, staff and cleanliness.
Edgar was absolutely the best! He was so informative and helped us plan our daily activities. He set up a private taxi driver/guide and gave wonderful restaurant recommendations. The hotel was spotless, the breakfast was delicious, and the staff were all so friendly. I would highly recommend staying here, I can’t imagine a better place, especially for the money!